General FAQ
WILL MY ORDER AND PAYMENT DETAILS BE SECURE?
We always want you to feel comfortable ordering from us. Your privacy and security is the most significant aspect to a comfortable and worry-free online shopping experience, and it is extremely important to us. We use Secure Socket Layer (SSL) technology that encrypts and protects your data. If SSL is enabled, you will see a padlock at the top of your browser. Click on the padlock to find out more information about the SSL digital certificate registration. You will also notice "https:" in the URL field that notifies you that you are in a secure mode.
HOW DO I TRACK MY ORDER PROCESSING AND SHIPMENT?
Once you've completed the online checkout process, you will receive a confirmation email with the details of your order. Once your order has shipped, you will receive an additional email from us containing your UPS tracking number. You can always call/text us for a more detailed status update, especially regarding time sensitive items.
HOW DO I RETURN OR EXCHANGE AN ITEM?
Our Return Policy varies depending on whether you purchased the item in store or online. Please see our Return Policy page for full details. Please note that all Sale items are Final Sale, and therefore not eligible for returns/exchanges.